Customer Experience Representative - Waterloo, IA

Waterloo, IA 50701

Industry: Call-Center Job Number: 1633

Job Description

Customer Experience Specialist

Career Type: Direct Hire / Full-time

Career Location:  Waterloo, IA

Pay Rate: $13.75

  • 18 Days PTO **Accrued annually, and prorated based on start date
  • 401K w/ company contribution
  • Profit Sharing Bonus paid out annually – target of 12% of employees’ compensation paid out annually
  • Tuition reimbursement (probationary period must be fulfilled)
  • Medical, Dental, Vision plans for employee and family (partially paid by company)
  • On-site cafeterias, private workspace, newest tech resources, among many other Grainger workplace amenities.

Key Qualifications:
  • Recent customer service experience in a call center environment
  • Experience fielding a high volume of inbound calls preferred
  • Strong tenure at recent places of employment
  • Technically savvy (Dual monitors, MS Office, CRM Software)
  • Experience using CRM software is a plus
  • Strong verbal communication
  • Must have great attention to detail for order/data entry
  • Criminal background check will be administered
  • Drug test will be administered
  • Must be willing to commute to Waterloo, IA daily
  • Must be seeking long-term career opportunity
About HotFoot Recruiters: 

HotFoots approach is easy. We put People First. We also know that an individual' s success starts with the right career opportunity. Our company was founded on the belief that the world is full of extremely talented people that may need a simple connection like HotFoot Recruiters to prove themselves to quality employers. HotFoot is an Arizona based company that has been providing talent placement solutions nationally for over 10 years. With additional offices in Wisconsin, Iowa and Flagstaff, Arizona; HotFoot provides recruiting services for companies of all sizes.  Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


Meet Your Recruiter

Blake Patterson

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.